The second-hand marketplace Shoppers Express Anger Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has updated its size classifications for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Changes
Before the change, the sizing featured one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L used to be a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
